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Using Artificial Intelligence for Customer Service

Research Report - Sep 2022 (#00554)
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Learn how artificial intelligence (AI) is revolutionizing the customer experience by offering quick and efficient solutions to customer issues without human intervention. This report illustrates how AI for customer service allows for handling large volumes of data, reducing customer handling time, understanding customer needs and expectations better, personalizing the service, delivering proactive support, easing performance tracking, and cutting costs. Discover how AI enables customer experience solutions to raise customer satisfaction rates, strengthen customer engagement, encourage brand loyalty, and improve retention.